Frequently asked questions

1. Where is Pepper Moon located?

We’re currently floating between realms — online for now, but our brick-and-mortar shop is manifesting in Los Angeles, CA. Stay tuned!

2. When will your physical shop open?

We don’t have an official date yet, but the magic is brewing. Join our newsletter or follow us on social to be the first to know.

3. Do you host events?

Yes! While our physical location is still manifesting, we're hosting pop-ups and rituals at local LA markets. Keep up with our Events Page or sign up for our newsletter to stay in know about our magical gatherings.

4. Can I sell my products or host events at Pepper Moon?

We love collaborating with magical makers and mystical facilitators. Reach out through our Contact Page to share your vision - let’s conjure something together.

5. Is Pepper Moon a safe and inclusive space?

Absolutely. We’re building a welcoming, affirming space for all - especially for those who’ve ever felt too weird, too witchy, or too wonderful.

7. How can I stay in the loop?

Follow us on social media and sign up for our enchanted newsletter to get first dibs on new drops, secret sales, and upcoming gatherings.

6. Who fulfills orders?

Most treasures are lovingly packed and shipped by us. Some of our branded merch is created and fulfilled by our magical printing partner, Printful.

8. What is your return policy?

Most of our goods are final sale, especially handmade or print-on-demand items. But if your item arrives damaged or something's off, just send us a message within 7 days and we’ll work our magic to try to make it right. (Full details in our Returns & Refunds Policy.)

9. Do you ship outside the U.S.?

At the moment, we ship within the U.S. only.