privacy policy

Effective Date: August 20, 2025

At Pepper Moon, your privacy is sacred. We’re committed to protecting your personal information and being transparent about how we collect, use, and safeguard it. This Privacy Policy outlines what we collect and how we use it when you visit our website, shop with us, or sign up for our newsletter.

1. What We Collect

When you visit our site or interact with us, we may collect:

Personal Information: Your name, email address, shipping/billing address, and payment info (processed securely through third-party providers like Wix Payments, Stripe, or PayPal).
Device Information: Your browser, IP address, time zone, and essential cookies (to help us improve your experience).
Usage Info: Pages visited, time spent, clicks — to understand how you interact with our site so we can make it better.

2. How We Use Your Info

We use your information to:

Process and ship your orders
Send magical emails (like newsletters or order updates)
Respond to your messages and inquiries
Improve our website and offerings
Comply with legal obligations

We do not sell or share your information with third parties for marketing purposes. Ever.

3. Email & Newsletter Subscriptions

If you sign up for our newsletter, you'll receive updates about new products, upcoming events, and special offers. You can unsubscribe anytime — every email includes a clear "unsubscribe" link at the bottom.

4. Third-Party Services

We may use third-party services to:

Process payments (e.g., Wix Payments, Stripe, PayPal)
Fulfill orders (e.g., print-on-demand partners)
Analyze site traffic (e.g., Google Analytics)

Our analytics tools help us understand site usage, but they do not collect information that can personally identify you.

These services have their own privacy policies, and we encourage you to review them.

5. Cookies

We use only essential cookies to make your browsing experience more magical. Cookies help us remember your preferences and understand how visitors use our site. You can control cookies through your browser settings.

6. Your Rights

Depending on where you live, you may have rights including:

Accessing or correcting your personal info
Requesting deletion of your info
Opting out of marketing emails

California residents have the right to request information about the personal data we collect and how it’s used. You can exercise these rights via our contact form.

7. Contact Us

If you have any requests, questions, or concerns, reach out to us via our contact form.